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Terms And Conditions

1. Warranty of Goods/ Services

All our goods/ services will serve their intended functions. Warranty is only for manufacturing defects & does not include consummable spare parts.

2. Terms of Warranty

All warranty conditions are stated in the product/ services information provided, unless the manufacturer has provided none.

3. Prices

All our prices are nett. No discounts will be given unless during promotions.

4. Delivery services

Delivery is free for goods purchased above S$1,500.00 and delivered within Singapore. Deliveries outside of Singapore will be charged according to the prevailing shipping rates

5. Payment Processing

We only accept wire transfer, online payment, Paypal and Corporate cheque payments. We ensure accuracy in our billing as all our transactions are automatically processed.

6. Cancellation of Orders

We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.

We will not entertain any cancellations once the order is confirmed and submitted by the customer.

7. Confirmation of Orders

We will send an electronic acknowledgement to the customer as soon as possible upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

8. Exchange and Refunds

All our goods sold are non-exchangeable and non-refundable.

9. Feedback

We welcome your feedback. Should you feel dissatisfied with any of our goods, services or staff, please contact us at Tel: 6891 6266, Fax: 6891 6366, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Alternatively, customers may refer their complaints to the General Manager, if
they are not satisfied with the resolution of the complaint. Complaints can be sent to :

23 Woodlands Industrial Park E1
#04-05, Singapore 757741