1. Warranty of Goods/ Services
All our goods/ services will serve their intended functions. Warranty is only for manufacturing defects & does not include consummable spare parts.
2. Terms of Warranty
All warranty conditions are stated in the product/ services information provided, unless the manufacturer has provided none.
All our prices are nett. No discounts will be given unless during promotions.
4. Delivery services
Delivery is free for goods purchased above S$1,500.00 and delivered within Singapore. Deliveries outside of Singapore will be charged according to the prevailing shipping rates
5. Payment Processing
We only accept wire transfer, online payment, Paypal and Corporate cheque payments. We ensure accuracy in our billing as all our transactions are automatically processed.
6. Cancellation of Orders
We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.
We will not entertain any cancellations once the order is confirmed and submitted by the customer.
7. Confirmation of Orders
We will send an electronic acknowledgement to the customer as soon as possible upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.
8. Exchange and Refunds
All our goods sold are non-exchangeable and non-refundable.
Alternatively, customers may refer their complaints to the General Manager, if
they are not satisfied with the resolution of the complaint. Complaints can be sent to :
23 Woodlands Industrial Park E1
#04-05, Singapore 757741